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About Poudreuce
  • Poudreuce stands for luxurious beauty spaces that combine design, lighting, organization and suitability for everyday use. Our aim is a quiet, high-quality experience - from the first glance to daily use.

  • Poudreuce thinks of beauty furniture not just as furnishings, but as a daily ritual. Controlled lighting, structured storage, high-quality surfaces and an elegant overall appearance should create a place where preparation, order and aesthetics come together naturally.

  • Poudreuce is intended for people who want to consciously combine beauty, interior and quality. For everyone who doesn't want to improvise their routine but wants to experience it in a well thought-out, beautiful and functional environment.

  • Poudreuce GmbH is located at Borsigstraße 7, 30916 Isernhagen, Germany.

  • You can reach our customer service by email at support@poudreuce.com. For business inquiries and data protection issues, you can reach us at partners@poudreuce.com.

  • We usually answer inquiries within 24-48 hours. When placing orders, delivery arrangements or complaints, we ask you to send your order number directly so that we can allocate your request more quickly.

THE LOUNGE - Product
  • THE LOUNGE contains integrated organizer systems including 12 organizers as well as four additional round organizers for brushes and similar beauty tools. The product also has integrated lighting, push-to-open drawers, a socket with USB and USB-C ports, Bluetooth speakers, a heat-resistant marble top, castors with locking function and a door stabilization system.

  • Currently, THE LOUNGE is displayed on the product page as “Pearl White”. Further colors or surfaces depend on the options available in the shop or configurator.

  • THE LOUNGE is currently displayed at €2,900.00 including VAT and including shipping costs. The price that is shown to you at the time of your order in the shop and in the checkout is always decisive.

  • Closed: W120 x H160 x D61.8 cm
    Open: W240 x H160 x D61.8 cm
    Before placing your order, please check whether the desired installation location offers enough space and whether doors, stairwells or elevators are suitable for delivery.

  • Yes. THE LOUNGE has fully opening and locking doors. When closed, the piece of furniture appears calm and elegant; When opened, a functional beauty space is created with light, mirrors and organized storage.

  • Yes. THE LOUNGE features push-to-open drawers. This means that the external look remains clean and reduced, while additional storage space is created inside.

  • Yes. THE LOUNGE has wheels with locking function. This means the piece of furniture can be moved if necessary and then repositioned in a stable position.

  • Yes. According to the product page, THE LOUNGE has a heat-resistant marble top. Please still follow the care and usage instructions so that the surface and material remain protected in the long term.

Configurator & personalization
  • You can use the configurator to put together your dressing table according to the available options. Depending on the shop stand, colors, materials, equipment and other configuration options can be selected.

  • You are welcome to contact us for special requests. Whether they are possible depends on the product, production, available materials and the respective order status. Please send your request to support@poudreuce.com or for larger projects partners@poudreuce.com.

  • If you use the configurator, your selected configuration options can be processed so that your result can be displayed, saved or made available for a later order.

  • Changes after the order has been completed are only possible within the first 24 hours of the order if Poudreuce expressly confirms them. Please contact us within 24 hours at support@poudreuce.com and send your order number.

  • Yes, under certain legal conditions. If a product is not prefabricated and is clearly manufactured according to your individual selection or to your personal needs, the right of withdrawal may be excluded. A possible exclusion will be shown to you separately before you submit the order.

  • Yes, you can configure your table yourself at any time on our website under the configurator.

Material, colors & surfaces
  • THE LOUNGE features full MDF construction, painted surfaces, acrylic organizers and a heat-resistant marble top. Wood is also used in important places for stability.

  • Yes. The acrylic organizers can be removed and cleaned with a soft cloth. This keeps storage clear and the surface well-maintained over the long term.

  • Yes, even if only slightly. Product images, renderings, videos and spatial representations are used for illustrative purposes. Colors, brightness, material effect, structure or surfaces may vary slightly depending on the screen, lighting conditions, photographic processing and production factors.

  • Yes. Minor and customary deviations in dimensions, colors, materials, surfaces, structure, seams, fittings or technical details may occur, provided they are reasonable and do not significantly affect the contractual use.

  • Painted surfaces should be treated with care. Avoid aggressive cleaning agents, strong friction, constant moisture, direct heat and unsuitable care products. A soft, slightly damp cloth is usually sufficient for daily cleaning.

  • Currently THE LOUNGE is visible as “Pearl White”. Other available surfaces and colors depend on the options in the shop or configurator.

Lighting & technology
  • THE LOUNGE has lighting in the doors and on the mirror. Both areas are designed separately.

  • THE LOUNGE has three light modes. The lighting can be individually adjusted from 2500 to 6500 Kelvin. This allows you to switch between warm, neutral and cooler light.

  • Adjustable light helps you better tailor your beauty routine to different situations — like softer light for a quiet evening routine or clearer light for precise makeup. The actual effect depends on the room, daylight and your chosen settings.

  • Yes. THE LOUNGE has a socket with USB and USB-C port.

  • Yes. THE LOUNGE has built-in Bluetooth speakers. You can easily connect your smartphone to your lounge and play your favorite music during your time in the lounge.

  • Since THE LOUNGE has lighting, socket, USB/USB-C port and Bluetooth speaker, the product requires a suitable power supply.

  • No. Technical components, lighting, sockets or electrical connections should not be changed, opened or manipulated independently. If you have any technical questions or abnormalities, please contact customer service.

Assembly & installation
  • The LOUNGE is delivered fully assembled in 3 packages. However, the 3 parts must be connected independently. Or, depending on the destination country, assembly can be carried out at home for an additional charge. We will contact you and coordinate the delivery and assembly date with you.

  • Please ensure that the delivery address is correct and complete and that access to the desired installation location is possible. Inform us in advance about narrow stairwells, missing elevators, rooms that are difficult to access, low ceilings, sensitive floors or other obstacles.

  • Delivery depends on access to the delivery and assembly location. Please check in advance whether doors, hallways, stairwells or elevators offer enough space. If there are special local conditions, please inform us in advance so that we can better plan the delivery.

  • If delivery or assembly fails for reasons for which you are responsible - for example due to incorrect address information, lack of accessibility or inaccessible rooms - additional costs may arise, to the extent permitted by law.

Shipping & Delivery
  • Germany, Austria and Switzerland are currently named as delivery countries. The actually available delivery countries will be shown to you in the checkout.

  • Yes. Standard shipping within Germany is currently free unless stated otherwise in the online shop or checkout.

  • After your order, delivery will be prepared. As soon as a delivery date is set, you will be informed by email. With THE LOUNGE, a personal appointment is made before delivery.

  • Unless otherwise stated, the delivery time begins after the contract has been concluded and payment has been received in full or after successful payment authorization.

  • Yes. For products that are manufactured, pre-configured or transported internationally, production, customs, shipping and logistics processes can influence delivery times. If there are relevant delays, we will inform you as soon as they are foreseeable.

  • If shipment tracking is available, we will provide you with the relevant information. For freight forwarding deliveries, appointments can also be made by telephone or email.

  • For Switzerland it is stated that deliveries are made according to DDP – Delivered Duty Paid. This means that Poudreuce takes care of regular customs clearance and import duties. If delivery is made correctly, customers in Switzerland will not incur any additional import costs due to customs or import duties.

Order & Payment
  • You can add THE LOUNGE to your shopping cart via the online shop and then order it in the checkout. Before completing the order, check your details, delivery address, payment method and product selection.

  • After receiving your order, you will first receive an automatic confirmation. The contract is concluded as soon as Poudreuce expressly accepts the order, sends a shipping confirmation, begins delivery or delivers the goods.

  • Yes. Poudreuce can reject orders if products are not available, payment or security checks are not completed successfully, delivery problems exist or there is suspicion of improper use of the online shop.

  • Depending on availability, credit card, debit card, Apple Pay, Google Pay, PayPal, Shopify Payments, Shop Pay, Klarna, EPS or other payment methods can be offered. American Express, Apple Pay, EPS, Google Pay, Klarna, Mastercard, Shop Pay and Visa are currently displayed on the product page

  • No. There is no entitlement to a specific payment method. The available payment methods are displayed in the checkout and can vary depending on the country, shopping cart and payment verification.

  • The debit is made according to the terms and conditions of the respective payment service provider. In the event of non-payment, revoked payment authorization or payment risk, an order may be held or canceled.

  • Yes. You will receive an invoice in electronic form, unless mandatory law or a separate agreement provides otherwise.

Returns & Complaints
  • Consumers generally have the right to cancel the contract within 14 days without giving reasons. The period begins on the day on which you or a person named by you received the goods.

  • Send us a clear statement about your revocation, for example by email support@poudreuce.com. If possible, please include your order number so that we can assign your request more quickly.

  • Since THE LOUNGE is a large piece of furniture, if the item is returned without a reason (e.g. due to damage or other legal reasons), the costs will be borne by the buyer. The return is usually carried out via a suitable shipping company or furniture transport company. The costs are currently estimated at around EUR [600€].

  • After an effective cancellation, we will refund payments received within the statutory period using the same payment method that you used when ordering, unless otherwise agreed. We can refuse the refund until we have received the goods back or you have provided proof of the return.

  • Yes. If the goods are used, damaged, heavily soiled, altered, assembled or returned incomplete beyond checking the condition, properties and functionality, a legally permissible compensation may arise. This may vary depending on the condition of the product.

  • Please document visible damage as soon as possible with photos or videos and contact us immediately at support@poudreuce.com. If possible, send us pictures of the damage, packaging, delivery documents and your order number.

  • The statutory warranty rights apply. In the event of legitimate defects, Poudreuce can provide supplementary performance in accordance with legal regulations, for example through repairs, spare parts supply, exchange, replacement delivery or another legally permissible solution.

  • Yes. All Poudreuce products come with a 2-year warranty.

Care & Cleaning
  • Clean the painted surfaces with a soft, slightly damp cloth. Do not use aggressive cleaning agents, abrasives, solvents or products containing strong alcohol.

  • The acrylic organizers can be removed and cleaned with a soft cloth. Avoid hard sponges, rough cloths and aggressive cleaners to ensure that the transparency and surface are preserved in the long term.

  • Avoid standing moisture, direct heat, strong sunlight, unsuitable cleaning agents and sharp-edged objects. Use beauty tools and products in such a way that surfaces, mirrors and organizers are not put under unnecessary strain.

  • THE LOUNGE features a heat-resistant marble top. Nevertheless, we recommend that you do not leave hot devices such as straighteners, curling irons or hairdryers on a surface permanently, for longer than necessary or unattended.

  • Remove make-up, powder, creams or liquids as quickly as possible with a soft, slightly damp cloth. Avoid rubbing vigorously and never test new cleaning products directly on the surface.

  • Normal signs of wear, changes typical of the material and wear and tear through regular use may occur. Damage caused by improper cleaning, moisture, heat, incorrect use or unsuitable environmental conditions does not automatically constitute a defect.

Media & partnerships
  • For business inquiries, collaborations, press, interior projects or partnerships, you can reach us at partners@poudreuce.com.

  • Poudreuce product images, renderings, videos, graphics, designs, trademarks and logos are protected. Use for your own commercial purposes, advertising, marketplace offers or third-party social media content is only permitted with prior consent.

  • Please send us your request with your profile, scope, concept and desired form of collaboration partners@poudreuce.com. We examine each request individually and contact you if it fits Poudreuce.

  • Poudreuce can be reached via the social media channels linked on the website.

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